Terms of Service

Last updated: 7/11/2025

1. Agreement to Terms

By accessing or using the Drops of Sri Lanka website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our website or use our services.

2. Intellectual Property

The content, features, and functionality of our website, including but not limited to text, graphics, logos, images, and software, are owned by Drops of Sri Lanka and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

3. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to terminate or suspend your account at any time, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.

4. Purchases and Payment

All purchases made through our website are subject to product availability. We reserve the right to discontinue any product at any time and to limit quantities of any products.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue our services without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of our services.

Payment for all orders must be made at the time of purchase. We accept various payment methods as indicated on our website. By providing your payment information, you represent and warrant that you have the legal right to use the payment method you provide.

5. Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated delivery times. However, we are not liable for any delays in delivery due to circumstances beyond our control.

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

6. Returns and Refunds

We accept returns within 30 days of delivery for most items. Products must be unused and in their original packaging. Please contact our customer service team to initiate a return.

Refunds will be processed within 14 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method used for the purchase.

7. Prohibited Uses

You may use our website only for lawful purposes and in accordance with these Terms of Service. You agree not to use our website:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation
  • To impersonate or attempt to impersonate Drops of Sri Lanka, a Drops of Sri Lanka employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website, or which may harm Drops of Sri Lanka or users of the website

8. Disclaimer of Warranties

THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

IN NO EVENT SHALL DROPS OF SRI LANKA, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

10. Governing Law

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of Switzerland, without giving effect to any choice or conflict of law provision or rule.

11. Changes to Terms

We may revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the website thereafter. Your continued use of the website following the posting of revised Terms of Service means that you accept and agree to the changes.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: hello@dropsofsrilanka.com