Privacy Policy

Last updated: 7/11/2025

1. Introduction

Drops of Sri Lanka ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our online shop.

2. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal identifiers (name, email address, phone number, shipping address)
  • Payment information (credit card details, billing address; only collected by our payment provider - we do not store any payment information)
  • Order history and preferences
  • Device and usage information (IP address, browser type, pages visited)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, products, and services
  • Send marketing communications (with your consent)
  • Improve our website and user experience
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Service providers who assist in our operations (payment processors, shipping companies)
  • Law enforcement when required by law
  • Third parties with your explicit consent

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to withdraw consent for marketing communications
  • The right to data portability

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@dropsofsrilanka.com